Shaby, Could be Chic
I was so disappointed in this house. We walked in and were instantly met with disgustingly filthy carpet on the steps. That was just the beginning. The entire house is in need of a deep cleaning and some renovation. The walls were dirty, the kitchen was poorly stocked, the bathroom walls were stained, obvious repairs were poorly done, appliances were sub-standard, carpet was worn and dirty, furniture was soiled, drawers were full of crumbs and unidentified particles, areas of the house were musty, etc. The house is well designed, roomy and in a great location. The beach is beautiful. It is just too bad that it is not kept up.
-- RayeRayeRaye, Georgia 9/7/2015
Good Place, Great Location, Terrible Support
First, the positives. The location is great, with only a few houses to one side, and none to the other. So, you really are able to get a nice beach experience without the crowds. Also, the layout of the house is nice, with an open main floor, opendeck access, and distribution of bedrooms. The layout makes it ideal for hosting a large group.
Now, the negatives. The largest issue we had was with a ceiling leak in one of the lower bedrooms and how it was handled (by the owner and the management company). The leak was originating from one of the doors leading from the main floor out to the deck. The bedroom ceiling started leaking the first night we stayed, and despite calling them the morning after it was discovered, and a visit or two from the repairmen, they essentially did nothing to repair the leak - after the first call, all they did was move the bed out of the way. Some attempt was made to provide additional strip sealing around the door, but that didn't work. The problem continued to grow worse throughout the week, so that eventually one night an entire piece of the ceiling (2 ft x 3 ft) fell to the floor; this almost pulled down the ceiling fan as well. So, despite multiple notifications, we ended up with an unusuable bedroom, because steps were not taken to address the issue.
Basically, the door frames for the doors to the deck are probably original to the house. There is significant evidence of rot and warping, such that the house doesn't really seal adequately, and stayed humid inside throughout the week. This led to the leak above, and some other smaller ones that we observed in the house while we stayed there. Also, the exterior of the house does not look like the pictures any longer. There is significant weathering and deterioration of the outside deck and furniture.
To be fair, on one last point, when we filed a formal written complaint about the above, the management company did agree to reimburse us fairly after some negotiation.
-- A FlipKey verified reviewer, Indiana 8/6/2013
This large oceanfront home was a wonderful place to stay. Lots of room and nooks and crannies. Covered porch as well as a large deck.
The only downside was the uncomfortable and worn out living room furniture...no support at all in the seat anywhere on the sofa.
Loved the location, used a spotting scope to watch the pier activity. Restaurants and grocery store close by.
-- The Threlkelds, NC 7/25/2013
We loved the house and the location!
We booked this house for one week in October with family and friends. The house was in a perfect location on the beach. There were no crowds and we were within walking distance to the pier. The bedrooms were very roomy, especially the master suite. I loved waking up every morning with a view and the sound of the ocean. The kitchen was well equipped for cooking everyday. We only ate out once. There is a local seafood market in town. Our family has decided that we would like to make a trip to this house annually because we loved it so much.
-- Gina, NC 10/16/2012
Love the Beach here.
Beach is great, not too many people... did not want to worry too much about the kids. The kids had a blast. We loved the location. Only issue with house was some leaks when it rained and mold in bathrooms and upper floor bedrooms.
-- A FlipKey verified reviewer, Newark 9/30/2012
Spacious and nice location but not worth the money.
The house was roomy and love the location. Was not happy that we didn't get into the house until after 5:30 because it was still being cleaned and have to leave by 10:00, that isn't fair. We had to fight ants the whole week even upstairs the closets. It has a serious bug problem. The filters to the heat pumps were filthy, looked like they had never been changed. We changed them ourselves. Even after waiting till after 5:30 to get in things were still not cleaned, there were clothes left in drawers and trash in windows.
-- Brian Harris, VA 7/30/2012
We have rented several homes at Top Sail beach over the past 10 years and this home is at the top of our list. We have a large family and space was not an issue in the home. The master bedroom was beautiful. Being an end unit gave you even greater views. The home was very clean when we arrived although there was not a vacuum or a decent broom for guest to keep the house clean. The kitchen was fairly well equipped. The only exception to our visit was the hot tub which we paid an extra $70 to activate. There were no directions on use and no one came around to clean it or check it. Most of the people in our party who used the hot tub after the 3rd day got a rash which was diagnosed as folliculitus which people get from bacteria in hot tubs. No one went in hot tub after 4th day because it smelled when the cover was removed. But as I stated earlier, the house itself is beautiful
-- A FlipKey verified reviewer, Mckean Pa 6/28/2012